| Fequently
Asked Questions |
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on the area below that you would like to view |
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| Florida |
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| 1.) |
Q. |
How
many contact hours are needed to renew my license? |
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A. |
A
minimum of 24 hours must be obtained. |
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| 2.) |
Q. |
How
many hours of HIV are required by the State of Florida? |
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A. |
A
minimum of one hour of HIV/AIDS is required for
both initial licensure and for techs who are renewing
their license. This one hour is included in your
24 hour total. |
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| 3.) |
Q. |
I've
heard that there is a new CE requirement called Medical Errors is
this true? |
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A. |
Yes,
Medical Errors is a 2 hour requirement that MUST
be completed starting with the license period
ending in June, 2002. A two hour course is mandatory
for every license period thereafter. This new
requirement was made law by the Florida Legislature
for all licensed medical practitioners under Title
XXXII, Chapter 456 (.013); see below:
456.013 Department; General Licensing
Provisions
The boards, or the department when there is
no board, shall require the completion of a 2-hour course relating
to prevention of medical errors as part of the licensure and renewal
process. The 2-hour course shall count towards the total number
of continuing education hours required for the profession. The course
shall be approved by the board or department, as appropriate, and
shall include a study of root-cause analysis, error reduction and
prevention, and patient safety. If the course is being offered by
a facility licensed pursuant to chapter 395 for its employees, the
board may approve up to 1 hour of the 2-hour course to be specifically
related to error reduction and prevention methods used in that facility.
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| 4.) |
Q. |
I've
heard that there is a new CE requirement called FL Laws and Rules
is this true? |
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A. |
Yes
Florida Laboratory Laws & Rules is a mandatory
one hour requirement for the license period starting
in July 2002 and each biennium thereafter. |
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5.) |
Q. |
What
subject areas do I need to receive credit in? |
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A. |
A
minimum of one contact hour in each area that you are licensed in
must be obtained each 2 year licensing period in addition to at
least one hour in HIV/AIDS and 2 hours in Medical Errors. The remaining
hours may be obtained in any area, as long as they are state approved
courses. |
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| 6.) |
Q. |
Am
I allow to complete a course that I find interesting if I am not
licensed in that area or category? |
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A. |
Yes,
you may complete a course in an area that you are not licensed in.
Keep in mind, however, that the course MUST be approved by a licensed
provider and you are still required to obtain at least one hour
in each area that you hold a license in. Once this requirement is
fulfilled, you may obtain the balance of your credits in any laboratory
approved course. |
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| 7.) |
Q. |
Do
I send my continuing education certificate into the state when I
renew my license? |
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A. |
NO,
you would only submit your continuing education certificate to the
state if you get audited. |
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8.) |
Q. |
What
do I submit to the state if I get audited? |
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A. |
In
the event that you get audited, you would submit only your certificate
of completion. You would not send your completed tests or answer
sheets. Certificates that are sent in for audit MUST be either the
original copy or a notarized copy. Altered certificates or copies
of certificates ARE NOT acceptable. |
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| California |
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| 1.) |
Q. |
I
have a California license. Is CEUINC approved as a provider by the
California Department of Health Services? |
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A. |
Yes.
Our California provider number is 0001. |
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| ASCLS
P.A.C.E. ® |
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| 1.) |
Q. |
Are
the courses provided by CEUINC approved by the American Society
for Clinical Laboratory Science (ASCLS)? |
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A. |
Yes,
Continuing Education Unlimited is approved as a provider of continuing
education programs in the clinical laboratory sciences by the ASCLS
P.A.C.E.® Program. |
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| 2.) |
Q. |
Is
the certificate provided by CEUINC valid for ASCLS P.A.C.E.®
credit if I get audited by an agency requiring P.A.C.E.® credits? |
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A. |
Yes,
however, it is VERY important that the certificate have both a signature
and a colored P.A.C.E. seal on it in order to be valid. If you have
printed a black and white certificate from the website, please be
sure to request a valid colored seal to affix to the certificate.
Certificates printed on a color printer are valid when they have
both the electronic signature and colored seal printed on them.
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| 3.) |
Q. |
I
lost my certificate, can I get another one sent to me? |
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A. |
ASCLS
P.A.C.E. asks that we do not send out duplicate certificates if
someone misplaces their original copy. They do ask, instead, that
we send a letter to the licensee stating the dates and the courses
that were completed through our agency.
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1.) |
Q. |
What
course completion date goes on my certificate? |
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A. |
The
date that we receive your answer sheet in our office.
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| 2.) |
Q. |
I
need my certificate dated on a certain date because of a license
renewal deadline how can I be sure that this will happen? |
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A. |
Since
your certificate is dated on the day that we receive your answer
sheet in the mail, you should always allow adequate mailing time,
taking into consideration weekends and holidays when we are not
in the office. If you need us to grade a certificate by a certain
date you can overnight the answer sheet to us or fax the answer
sheet to our office. Answer sheets faxed or postmarked after the
renewal date will have the received date on them and therefore will
be considered late.
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3.) |
Q. |
What
score is considered passing? |
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A. |
A
score of 70% or higher is considered a passing grade. In the event
that you do not pass on your first attempt, you are allowed a second
attempt to score a passing grade. If you do not pass on the first
two tries, you must order and complete a new course. |
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4.) |
Q. |
Can
I fax my answer sheet to your office? |
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A. |
To
safeguard yourself, it is preferred that you mail
in your answer sheets since faxed copies can be
of poor quality at times or may not transmit properly.
The only exception are those who have already
applied to the state for approval for a new Florida
license or Florida applicants that are upgrading
to supervisor, so that the process can be expedited.
**Please note (with the exception of the
above two circumstances), that faxing your Scantrons
will actually delay processing since they will
have to be hand graded.**. If you fall
in the above category and are faxing your information,
please be sure to include a cover sheet with your
contact information (name, phone number and #
of pages). |
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5.) |
Q. |
Can
a course be shared with multiple users? |
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A. |
Yes.
If you are sharing a text, one person will buy
the complete materials and each of the others
will purchase an “answer sheet only”
or “online quiz only” packet. Please
be sure you have the text and quiz packet if you’re
sharing the materials. ** Prices are subject to
change, please check before ordering** **Combo
courses MUST be ordered as a complete unit when
ordering for extra people.**
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6.) |
Q. |
How
long will it take for my certificate to arrive? |
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A. |
We
can’t give you an exact date when it will
arrive because of variations in mail delivery
times, however, we ask that you allow 3-4 weeks
from the time you mail it to us until your certificate
to arrives back in your mailbox. **PLEASE
NOTE** our
offices are located in an area where we may
be affected by hurricanes from time to time.
This may delay processing of your certificate
during an affected time period.
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1.) |
Q. |
Why
won't the website recognize my username and password? I'm typing
in the right words. |
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A. |
Be
sure that you are typing in the words with small, non-capital letters,
since the login site is case sensitive and requires non-capital
letters. Also, make sure that you do not put spaces in between the
words or numbers (when using multiple words or combinations with
numbers in them) as the site cannot recognize spaces. |
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2.) |
Q. |
What
does it mean that I have two quiz tries left? |
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A. |
When
you first enter a course (before you submit any quiz results) you
will notice that have "two quiz tries" left (to score
a 70% or higher). Once you actually submit your results to be scored,
the computer will automatically reset the number of tries that you
have left. "Tries" do not register until you actually
hit the "Score" button. **Please
note that if you submit a second set of quiz results it will delete
the first registered score, therefore, it is not recommended that
you repeat the quiz unless you did not pass it the first time.**
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| 3.) |
Q. |
Can
I print the quiz out so that I can have it in front of me while
I'm reading the material, or will that take away one quiz try?
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A. |
YES
absolutely, you can go in and print out the quiz. The number of
quiz tries don't change until you actually enter the results and
you hit the "Score" button. |
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4.) |
Q. |
Can
I print out the reading material? |
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A. |
Yes.
Some material is quite long, however, you are welcome to print it
out.
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| 5.) |
Q. |
Is
my web generated certificate valid for continuing education credit? |
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A. |
YES,
however, it should be noted that the licensing agencies prefer that
the certificates are printed in color. *If
they are not printed on a color printer and you hold a license outside
of the state of Florida, it is very important that you request a
colored P.A.C.E. seal for your certificate.*
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6.) |
Q. |
What
is a colored P.A.C.E. seal? |
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A. |
ASCLS
P.A.C.E. has a different seal each year.......and each year the
color changes and is unique for that year. All licensing agencies
requiring continuing education, with the exception of Florida, require
that you have a valid (colored) P.A.C.E. seal on your certificate.
A computer generated seal is now available on the online certificate,
but MUST be printed with a color printer to be valid. If your certificate
was not printed on a color printer , please request a valid colored
seal, from our office for each certificate. *If you have registered
for the unlimited web access and will be completing multiple courses,
please alert us by email that you will need P.A.C.E. seals mailed
to you when you have completed all of your hours for that year.*
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| 7.) |
Q. |
I
closed out the certificate window, but my certificate did not print
properly, how can I reprint it? |
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A. |
You
cannot reprint the certificate once you close out the certificate
window. The site is designed that way on the advice of the licensing
agencies for security reasons. Make sure that your certificate has
printed properly before closing out that window. **In
the event that you have closed the window and your certificate did
not print properly, you can email us for a copy, which will be sent
to you via US mail.** |
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